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Renchi sucks my ass

Posted: Tue Sep 16, 2008 4:54 pm
by violentpig
Since a few people are talking about it in different threads, maybe it'd be could to condense all are bitching here.

I feel shitty for posting those links, but I got stiffed too. I wish they new how to update their fucking stock. What a bunch of assholes.

Did anyone here get a successful order processed?

I love the carbon copy email they sent me. I wouldn't be so pissed if they were like "Hey man, sorry we made a mistake. The item isn't in stock and we should've had our website updated so you didn't falsely order it. We'll try not to make the same mistake in the future. Sorry again and good luck finding the PSP. If we manage to obtain one we'll let you know right away". Something like that I'd be fine, and gracious they would consider notifying me if...

Ah forget it.

Fuck Renchi. Stay away from them.

Re: Renchi sucks my ass

Posted: Tue Sep 16, 2008 4:59 pm
by TSi
+1

their email doesnt even say anything.. it just saids
Dear Customer,

Thank you for purchasing from Renchi. This is to inform your order has been cancelled.

Order Number: xxxxxxxxx

This is due to one of the following reasons:

- Your credit card did not process properly when placing the order
- You requested to cancel the order
- You did not pay for your order in time (applies to Wire, and IMO payments)
- This was a duplicated order

Credit card users, we invite you to try again after confirming that card is Verified By Visa, and allows international payments.

If you believe your order was cancelled in error, kindly notify us at service@renchi.com.

Would you like to take 1 minute to tell us what you think of us?

Sincerely,
Renchi Customer Service
SERVICE: service@renchi.com
http://www.renchi.com

Re: Renchi sucks my ass

Posted: Tue Sep 16, 2008 5:03 pm
by violentpig
I just downloaded a renchi to english translator.

I just input that email, and it spit out:

"We're a bunch of dumb fucks selling things not in stock, sorry we duped you"

Yeah I think it's accurate.

Re: Renchi sucks my ass

Posted: Tue Sep 16, 2008 5:09 pm
by TSi
I love how at the end it saids "Would you like to take 1 minute to tell us what you think of us?"

Re: Renchi sucks my ass

Posted: Tue Sep 16, 2008 8:50 pm
by Commander
wow what a bunch of bitches. I love how they still have the item up for sale on their site. fuckin nubcakes

Re: Renchi sucks my ass

Posted: Tue Sep 16, 2008 10:13 pm
by violentpig
Commander wrote:wow what a bunch of bitches. I love how they still have the item up for sale on their site. fuckin nubcakes
Who knows how many of their items are actually in stock or not. I'll still go check em out next time I'm in HK, at least then I'll see with my own eyes what they actually have for sale.

LOL that'd be funny though if they had this PSP behind the counter and I said "hey man I'll buy that PSP" and they said it was just an empty box (even though it had a price on it) and they'll email me when they get another one.

Re: Renchi sucks my ass

Posted: Tue Sep 16, 2008 10:16 pm
by gixo
Dear gixo,



We regret to inform you that your order has been cancelled and refunded via PayPal because the item that you ordered is currently out of stock. Our suppliers are unable to determine when stocks will be available again. We are very sorry for not informing you beforehand when we cancelled your order. Rest assured that your payment will be credited back to your account.



Thank you so much for using our service. Please feel free to contact us again for any inquiries.





Sincerely,



Renchi Customer Service


---

But first i got that stupid mail blaming me for using a stolen visa and such

Re: Renchi sucks my ass

Posted: Tue Sep 16, 2008 10:21 pm
by violentpig
gixo wrote:But first i got that stupid mail blaming me for using a stolen visa and such
Yeah, they really need to come up with a better email to "soften the blow" as what they send out seems pretty cold and "fuck you, we don't give a shit".

Boy my profanity in this thread is probably the same as my profanity in the rest of the forum combined x5 :x

Re: Renchi sucks my ass

Posted: Wed Sep 17, 2008 7:11 am
by TSi
hey, i wouldnt blame you for your profanity, everyone thought we all struck gold. and then it turns out to be a pile of brown shit.

Re: Renchi sucks my ass

Posted: Thu Sep 18, 2008 2:38 am
by Lady Serpente
Same here 'of course', no MGS:PO package. And yea at first i received too that credit card issue email, and after i asked for explanations they said item was out of stock. Duh!

Re: Renchi sucks my ass

Posted: Tue Sep 23, 2008 9:54 am
by GRUDGEKEEPER
Yeah, I was eyeing the 20th collection when it was at ~$70.00, now it's up to $150.00.
So it looks like nobody was able to take advantage of their magically delicious prices.

Re: Renchi sucks my ass

Posted: Tue Sep 23, 2008 5:51 pm
by violentpig
GRUDGEKEEPER wrote:Yeah, I was eyeing the 20th collection when it was at ~$70.00, now it's up to $150.00.
So it looks like nobody was able to take advantage of their magically delicious prices.
Yeah Renchi licks balls, but welcome to the forum grudgekeeper!

Re: Renchi sucks my ass

Posted: Tue Sep 23, 2008 7:25 pm
by GRUDGEKEEPER
violentsnake wrote:
GRUDGEKEEPER wrote:Yeah, I was eyeing the 20th collection when it was at ~$70.00, now it's up to $150.00.
So it looks like nobody was able to take advantage of their magically delicious prices.
Yeah Renchi licks balls, but welcome to the forum grudgekeeper!
Thanks all for the warm welcome. :D

Re: Renchi sucks my ass

Posted: Tue Sep 30, 2008 9:38 pm
by whitetrashshayno
still not as bad as toys and joys.

They didnt have my shirt, i got an email saying
"send me your invoice number and i'll inform my manager to refund it"
that was 2 weeks ago.
No email back, no refund. Can't get ahold of anyone on the phone/online.

FUCK!

Re: Renchi sucks my ass

Posted: Tue Sep 30, 2008 11:14 pm
by TSi
whitetrashshayno wrote:still not as bad as toys and joys.

They didnt have my shirt, i got an email saying
"send me your invoice number and i'll inform my manager to refund it"
that was 2 weeks ago.
No email back, no refund. Can't get ahold of anyone on the phone/online.

FUCK!
chargeback!!!