I'm playing CDRomantic for the first time and I got to Queens hospital, yet i've checked absolutely everything several times and when I call Napoleon I get no answer instead of that bizarre answering message he leaves that points you to Outer Heaven. Anything i'm missing? Is there something different I have to do in this version?

I've retrieved the matches, Benson's record and checked the picture of St Basils plus the Vase in the room...